📜Terms & conditions

Welcome to Gauver (Customer App) and Gauver – Artiste (Performer App). By using our apps, you agree to the following:

1. Use of the App

  • Customers may book artistes for gigs/events.

  • Artistes may list profiles, set rates, and accept bookings.

  • You must be 18+ years old to use Gauver.

2. Payments

  • All payments are handled securely in-app.

  • Gauver takes a commission on bookings.

  • Artistes receive payouts via linked accounts/wallet.

  • Tips go 100% to artistes (no commission).

3. Bookings & Cancellations

  • Customers can book instantly or in advance.

  • Cancellation and refund terms apply (see full policy).

  • Artistes may accept/reject booking extensions.

4. Responsibilities

  • Customers: Provide accurate event details.

  • Artistes: Arrive on time and deliver agreed services.

  • Gauver: Provides the platform but is not responsible for performance quality.

5. Content

  • Artistes may upload videos, photos, and bios.

  • Content must not be unlawful, offensive, or infringe rights.

  • Gauver may remove content or suspend accounts for violations.

6. Location & Tracking

  • Customers can track artistes only after artistes confirm “on the way.”

  • Location data is used strictly for gig logistics.

7. Disputes & Mediation

  • Gauver offers an in-app Report Feature.

  • Customers or artistes may log complaints about the other party.

  • Gauver will review reports and may mediate disputes or take corrective action, including suspension or refunds in line with policy.

8. Liability

  • Gauver is a facilitator only.

  • Users assume responsibility for their interactions.

  • Gauver’s role in mediation does not replace legal remedies outside the platform.

9. Termination

  • Gauver may suspend or terminate accounts for policy violations.

📧 Support Contact: Hello@Gauver.com
🌐 Full Terms & Conditions: https://gauver.com/terms-and-conditions

10. Code of Conduct & Misuse

All users (customers and artistes) must act respectfully and in good faith when using Gauver.
The following behaviors are strictly prohibited:

  • Providing false, misleading, or inaccurate information.

  • Harassment, disrespect, or abusive behavior toward other users.

  • Fraudulent activity, including fake bookings or misrepresenting services.

  • Attempting to bypass Gauver’s payment system.

  • Uploading offensive, harmful, or copyrighted material without permission.

Violations may result in:

  • Warnings and account flags.

  • Temporary suspension of account privileges.

  • Permanent account termination.

  • Withholding of pending payments.

  • Reporting to legal authorities (in cases of fraud, harassment, or illegal activity).